1 reviews | Active since Feb 2014
We buy cars Midstream and Motor Industry Ombudsman of SA are really working together i think , to ensure you have a bad experince
Good day All,Please note , all the expense I have occurred from the 1st day of purchasing the vehicle.Below is a break down of the monies spent within the first week of purchasing the car . And please note I did ask for my money back , but the manger at the info front desk informed me that , I would only get back the money for the car and not for the services and tyres I spent on . Hence I was entrapped to also pay for the gearbox repairs as I had no choice and the car was sent to gear tronics by we buy cars.Ps. If you have a look at the dekra report we buy cars did provide to me , you will notice , I was only informed to put “new tyres” and do a normal services (this the sales person advised me. There is nothing about the upper controls arms that were damaged nor the oil leak from the sump and the oil electronic senor nor the major gearbox problem. All I am asking for is the refund for the gearbox repairs I spent cash on , the rest of the expenses , I can take that as a loss to me. So simply from the R49922.00 extra I spent on the car , im asking for the gearbox repair of R32377.00 back from we buy cars. I reached out to we buy cars customer care but they just wasted my time , like a whole month. I then reached out to Kevin Brandt from Motor Industry Ombudsman of SA , who also sent me on a wild goose chase and refered me to the NCC , and the NCC directed me back to Motor Industry Ombudsman of SA , and back to Kevein Brandt - i had to waste another month , and after me providing all invoices and bank stantements , Kevin Brandt informed me he is working on it , and it should take another 30 days .I rechaed out many times via email , but still no response .
Thank you for your lovely review! We appreciate your kind words ⭐
Thank you for your lovely review! We appreciate your kind words ⭐
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
