We buy cars JHB South

I don't usually complain about customer servise, but this must be the worst service experience i have ever received from a sales person, Mcdonald Makwela at We buy cars JHB South

Today i drove from Mbombela (MP) to Gauteng to view and test drive a car at We buy cars JHB South branch, the guy who welcomed me was good, he had to refer me to his senior sales person, who refused me to test drive the car i came to view

So Mcdonald Makwela dinied me the opportunity to test drive the car because i said i was not buying this car immediately

He wanted me to reserve the car (with R5000), Do an application for finance first (with them) or Show him my pre-approval from the bank, i actually can afford the car, if i want to test drive the car.

So i chose to share with him my pre-approval from the bank and he also asked to see details of the bank sales person who assisted me with the pre approval, i have showed him

After i have provided him with the info he requested, i said it straight to my face that he will not do a test drive with me for that car. He said this in front of his manager in the shop. He said they'll have to get someone else for me to do the test drive.

At that moment im just thinking what did i do wrong to him to deny me the opportunity to test drive I mean We buy cars strongly recommend that one test drive a Category A or B before buying, and this is after the manager gave a go ahead for test drive

On top of all this he was very rude, i understand that different branches may have different rules to certain things, but there is always a way to address a customer

Can someone please clarify for me the requirements to test drive a car at We buy cars and why did Mcdonald refuse me the right to test drive the car after i have given him all that he requested