1 reviews | Active since Aug 2024
We Buy Cars is a ****
I bought a car at We buy cars Nelspruit on line I stay in Joburg and needed the car asap flew to Nelspruit to pick up the car on 09 August 2024. 1st red flag was the car had no road worthy certificate but was rated A and platinum on the adverti*****t which means the car is ready to drive Dakar report as well said that the car was in good condition. Second Red flag the car had no spare key as mention on the ad the key that they gave me was in jeep key cover and did not work as it was not programed. Did the test drive all was well. Nelspruit manager said on Monday they will send me a voucher to go to nearest Dakar for car roadworthy. Drove the car back to Joburg the following day Saturday 10th August 2024 car gear wouldn't lodge to reverse. Monday i called in to lodge a complaint with ref 73438 and told the agent i want to cancel the deal with them because they **** and about the cars condition and did not trust them anymore I was told that the ombudsman will not allow me to cancel before i get quote to fix from an RMI approved work shop and the agent emailed me the list. It is unfair for me to be inconvenienced like this by them i had to see how to get the car to the workshop they did not arrange a truck to come collect the car they wont even arrange for me to get a car to use in the interim. I got the quote and send to them Im told to wait 24-72hrs for the managers to decide I told the agent that i dont care about their out come i want to cancel and start car hunting asap it will take 10-15 days to cancel not fair with a car that did not last 24hrs after i got it that rule should not apply because they knew that the car was not in a drivable condition still sold it and **** on their ad We Buy Cars I want my money back CANCEL the deal
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
