We buy cars is a ****

We buy cars is the worst and does not give respect to their customers. I bought a car from we buy cars Midstream and received it on the 17 October 2023 and all went well until the month of December 2023, I normally don’t drive the car as I work from home and December was the first time on taking a long distance using the car. I got stuck along the road because the car was vibrating and weak accelerator (mechanical problems), the drivers door does not lock anymore, and from that time it showed that the car required service which I was told it was done when collecting the car and also signed but little did I know (it was all a ****). Fast forward I logged a query which I was assisted by Kayla from we buy cars call centre, from initial we were communicating well, told me to put a claim with the innovation group first, which did not help me as they declined my claim due to service book outstanding other years, which we buy cars **** to me about when buying the car (they only have records of service till 2021). I asked them to cancel the warranty as it won’t help me anyway as I don’t have one of the requirement for approval and I am still waiting feedback on that as I was ignored, (how did we buy cars even put me on warranty knowing very well that I will not be able to claim). Fast forward since innovation group declined Kayla took my quote to management at we buy cars in which they have declined saying they do not cover the items on the quote, o should take the car to service and fix everything myself R27 000.00 to fix their faults (I’m paying finance and I would like to know how finance and bank inspection was approved on a car that showed problems just after 2 month. Now I can’t drive the car and they are telling me I can’t cancel, exchange. WE BUY CARS come take your damn car because it is no use to me and I will sue you because what you are doing is ***** (you sold me something which is not appropriate as per your contract and you are failing to even fix your mistakes) I have all on photos and videos’s, am definitely taking this to ombudsman and media.