We buy cars is ****

Dear We Buy Cars Customer Service,

I am writing to express my extreme dissatisfaction with the service I received from your company during my recent interaction. My name is Tanya Lessing, and I had a regrettable experience that compelled me to bring this matter to your attention.

Initially, I was offered R65000 for my car, which I declined. Subsequently, one of your employees assured me a higher amount of R120000, only to backtrack on that promise when he inspected the car. This inconsistency in communication not only wasted my time but also left me deeply disappointed and frustrated.

I find it unacceptable that your representative made commitments he did not intend to honor, causing unnecessary inconvenience and misleading me regarding the value of my car. Such practices reflect poorly on your company's integrity and customer service standards.

I kindly request a thorough investigation into this matter and appropriate action to rectify the situation. Honest and transparent communication is crucial in any business, and I trust that We Buy Cars values its customers and strives to uphold ethical standards.

I look forward to a prompt resolution to this matter.

Sincerely,

Tanya Lessing