LN
Louis N

1 reviews | Active since Oct 2018

02 Oct 2018, 11:49

we buy cars in midstream

I’m having a problem with we buy cars in midstream were I bought my car

A Audi a3 2.0 fsi and after about a month and a half the car broke down with meager gearbox problems

the car only have a 121000 km on the odometer wen I bought it and is now on 123000km

And its not reason bill to expect me to carry the cost of the repairs as I bought the car for R78000-00 cash and was not told of any problems and as I only been driving it for 53 day

I don't expect them to fix the car at Audi dealership I'm willing to get the car fixed with a second hand gearbox

I will like to keep my car just want it fixed I have contacted we buy cars and thy responded this

Good day. Thank you for informing us of the troubles you are facing with your vehicle. Henry Harber will be your contact person during this time. Please feel free to contact him on ********** 140. While we are working to resolve the matter please send a email with more details to **********

I have emailed ********** and got no response from him yet

0
Replies (4)
Webuycars.co.za
Webuycars.co.za's reply02 Oct 2018, 12:46
Official

Hi Louis,

Thank you for making us aware of this situation. Kindly find that we will investigate the matter and provide feedback as soon as possible.

Warm Regards,

LN
Louis N's update02 Oct 2018, 13:01
Reviewer Update
I will like to get this resolved as soon as possible as I need my car to get to work
Webuycars.co.za
Webuycars.co.za's reply02 Oct 2018, 14:32
Official

Hi Louis,

As per the feedback provided to you via email by our Branch Manager, Henry Harber, we will unfortunately not be able to assist with the repair of your vehicle, as you bought the vehicle on Auction under our Auction Terms and Conditions.

Kindly find that our Auction Terms and Conditions are available to all our clients on our website, as well as at our Midstream Branch.

Regards,

LN
Louis N's update02 Oct 2018, 15:27
Reviewer Update
I will continue with legal action