We buy cars - Germiston

Item: Webuycars.co.za
Rating: 1
Author: Christina W

Went to the Germiston branch this morning. Walked in and asked 3 sales agents for assistance but was ignorred. I am a cash buyer but was not assisted. The Sales agents to be more inrerrested in their family photos or chatting to each other. Walked out without any assistance. Very discusting service.... will never deal with this unprofessional company.... May they enjoy their Sedgeways, seems to be all they are interrested in...

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Replies (1)

Webuycars.co.za's replyOfficial

04 Apr 2022, 10:58

Dear Christina de wet

We appreciate you taking the time to write to us. We do strive for excellent customer service and will discuss this with our teams as it is not what we expect from our staff.

We apologize for the experience you had with our Germiston Branch and have already relayed this to the branch manager for them to investigate and implement change.

We hope to turn this experience around for you and see you in one of our branches in the near future.

Kind regards,

Webuycars.co.za's reply04 Apr 2022, 10:58

Official

Dear Christina de wet

We appreciate you taking the time to write to us. We do strive for excellent customer service and will discuss this with our teams as it is not what we expect from our staff.

We apologize for the experience you had with our Germiston Branch and have already relayed this to the branch manager for them to investigate and implement change.

We hope to turn this experience around for you and see you in one of our branches in the near future.

Kind regards,