We Buy Cars George

I purchased a vehicle from We Buy Cars George and collected the vehicle on 24 July 2026 from the Brackenfell branch, after the vehicle had been transferred there from George for collection. Since the day I collected the vehicle, I have experienced ongoing difficulties and an almost complete lack of assistance from We Buy Cars. Despite numerous attempts to obtain information, updates, and support, I have largely been ignored and have received little to no meaningful feedback regarding the registration of my vehicle. As a result of these delays and the lack of action from We Buy Cars: • The vehicle's licence disc has expired. • The Roadworthy Certificate arranged by We Buy Cars has expired. • I was forced to have the vehicle undergo another roadworthy inspection at my own expense. • I had to submit the new roadworthy certificate to We Buy Cars to assist with the registration process. • The prolonged delays have left me unable to legally enjoy full use of my vehicle despite having paid for and collected it nearly two months ago. What is particularly disappointing is that Mr Dallin, the Manager of We Buy Cars George, as well as the administrative staff, have failed to provide proper assistance, communication, or feedback. My repeated requests for help and updates have either been ignored or inadequately addressed. As a customer, I find this level of service unacceptable. The lack of communication, accountability, and customer support has caused significant frustration, inconvenience, additional expense, and loss of confidence in We Buy Cars. Based on my experience, I would unfortunately not recommend We Buy Cars to others, as the level of service I have received has been far below what one would reasonably expect from a professional vehicle dealership.