AN
Angus N

1 reviews | Active since Dec 2022

05 Dec 2022, 07:27

We buy cars

I purchased a Mini cooper at PE and we took it for a twst drive, the Dekra was reviewed where only minor issues were reported. Two dayes later i took it to a Supa quik to check the brake pads where there mechanic showed me that the rear brake plates were worn due to the brake pads being steel only, this was not on the Dekra report and i had to end up paying for the replacement. I have contacted the cuatomer service where there had been two different responses and the one consultant said that im not under warranty and i cannot be helped and the other apologized for the faults to the car and that i should compain on the website, this is very disturbing as i have purchased a vehicle from them before with no issues, i hope that i can be re embursed.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply06 Dec 2022, 08:55
Official
Dear Angus,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards