WE BUY CARS DURBAN

AFTER-SALE SERVICE IS ********** ! Sold me a vehicle with leaking oil which was NOT stated on DEKRA REPORT. Told by the consultant that I have to go get it checked out Platinum Auto before they can fix the issue. Bear in mind that it is a 40 minute drive from my area and not simply around the corner. I get there and they look at vehicle to tell me exactly what I already know. I'm then told that a complaint needs to be lodged and approved first before they can begin repairs so I will have to COME BACK once the complaint has been approved. AFTER A MONTH I had no feedback so I called the CUSTOMER CARE to find out what is happening. JUST TO GET TOLD THAT THE OWNER OF P.AUTO "DOESN'T RECALL" THE ISSUE. THE CONSULTANT INFORME ME THAT IT COULD'VE BEEN DONE WHILE I WAS THERE AS THE COMPLAINT REPONSES ARE FAIRLY QUICK. Throughout this entire process I was in contact with the salesman who has no interest in assisting me further with this situation. I am the one making follow ups with the call center , I am the one asking for feedback. Clearly once we get our commission we just stop assisting the clients further. ABSOLUTLEY APPAULED AND WILL NOT RECOMMEND ANYONE TO WE BUY CARS DURBAN.