MB
Maryke B

1 reviews | Active since Dec 2015

25 Jul 2023, 09:46

We Buy Cars does not pay refunds out and staff ignore requests.

I bought a vehicle from We Buy Cars the Dome and then cancelled the purchase. James Slatter is the worst salesperson ever. He gave no service and only complaint about how little his employer is paying him. His Manager Dylan Bakker also gave no service. I cancelled the purchase 7 days ago and Dylan does not answer his phone or reply to my emails. I have not received my money, and no one can supply me with a proof of payment. I also called the complaints department, and the lady just ignored my request. I emailed the debtors lady for my refund with no reply. All I can assume is that We Buy Cars stole my money.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply25 Jul 2023, 10:15
Official
Dear Maryke

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards