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Piet H

1 reviews | Active since Nov 2019

26 Jul 2024, 15:13

We buy cars Dekra reports

Be very careful when you buy from we buy cars!!!! I bought a 2011 Audi A5 from the Richmond branch When I was traveling home I immediately realized there is a serious problem with the car. I re**** heavily on the "Dekra report" that they present with all their vehicles and according to that the car was mechanically very sound with no problems. When I got home I immediately contacted the salesman and reported my concerns. He rep**** that I need to have the car serviced!! I then reported it to Hallo Peter and they agreed to pay R9000 towards the account of R12000 that I got from a local Mechanical shop. A week later I got stuck on the side of the road and I had the car towed in to VAG in George,they did their diagnostics and informed me the timing chain needs to be replaced! After paying another R23000 my problems were far from over. The gearbox gave problems which I reported the very first day after buying the car. I had to pay another R5000 to get that sorted out!! I have now had the car for about 2 months and my repair bill already exceeding R41000!!!! Don't believe their "Dekra reports" it is a lot of BS!!!!! The fault codes on the car would have registered if they did diagnostics which they claim they did on their Dekra report!!! I am extremely disappointed and I will never buy anything from them again and I want to warn everyone to be very very careful of their Dekra reports!!!!!!!

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply26 Jul 2024, 15:33
Official
Dear Piet

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards