EK
Elmah K

1 reviews | Active since May 2023

03 May 2023, 17:03

WE BUY CARS CARS MIDSTREAM, SHAME ON YOU.Why do you lie and Gove customers false information

I have experienced the worst nightmare and service with WE BUY CARS Midstream branch.They wrote FALSE information on the Decra when I was buying a car.They told me it's the brakes that needed replacement only upon hearing a loud noise when I was test driving.I bought the car and replaced the brakes but the noise didn't stop then I had to take it back to be checked and found out it was the differential which costs over R50,000 for me to replace.Now I'm calling them,they ignore my calls,they give me a bad attitude and are unwilling to help.If I had known the very day that I bought it that it had a broken differential I would've have bought it......But I bought it because they **** and told me it was only the brakes that needed replacement.......WE BUY CARS MIDSTREAMSHAME ON YOU.I never expected this from you guys.PLEASE guys beware,this company gives false information just to lure customers but when u bring back their problem they treat you like trash upon yo hard earned money which you paid them...

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply04 May 2023, 09:32
Official
Dear Elmah

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards