We buy cars breaking CPA

I bought thie car round about the 28th of October 2024 a week or 3 after that I had issues with the car where the car started vibrating when I break and the car is pulling to the 1 side I reported it and told We Buy Cars that I don't even have the car a month and I'm already picking up problems and this is not something that should have happend because they had the car roadworthy and that should have been picked up by the road worthy center and by DEKRA because according to them the car was serviced but there is nothing to prove that it had a service however I told them that they can fix the car and give them the opportunity to do right where the wronged (I had a mini county man by them ad well and gave me issues with the computer box so I canceled that deal it mad me despondent and I loved that car I didn't want to let it go) so the car went in for about a week and I was going to sit without a car then I told them if I don't have a car to use in the mean time while you as we buy cars fix your mess then we might as well cancel the deal then Jonte said no we can get you loan car in the mean time there is no need for that. Got the loan car and my car came back I drove the car bit still the car pulled to the 1 side the workshop told me maybe I must change the tyres it could be that then in December 2024 I started noticing the Audi A1 is loosing a significant amout of water and the water warning light keeps on coming on and I keep buying anti freez I then called Jonte and told him look I'm havingbissues with the car again the car is loosing alot of water and I keep need to refill the radiator Jonte told me to speak to Hiland the sales consultant I called him no answer I got a WhatsApp saying that his onbleave he will get back to me I then couldn't wait and called Jonte again and he told me his no longer sales manager I must speak to Raynard who is Hilins new manager according to Jonte I then spoke to Raynard and explained what's going on and he told me that what im saying now I need to speak to customer service and report the issue coz he don't deal with that I eventually got hold of them reported my issue and I still had to drive this car with issues in the mean time Hilin got in contact with me and told me to go to quintech for assessment then take it from there. Got to Quintech and they checked the vehicle and told me that the water pump is broken and the cambelt needs to be replaced I then said ok do the quote sent it to we buy cars and let me know what's next I then got hold of Raynard and told him look I can't drive the car like this coz at this point the car is loosing so much water I need to refill water each time I get to a destination after the car cools down and I have to get to work everyday I then asked him look can't he organize a loan car I can use until my car goes in he said no we buy cars don't do that I then said I got a loan car before since when do they not assist with loan cars at this point I am so frustrated coz I can't drive the Audi and now the car is starting to over heat to a point I needed to pull over on the high way I then called Hilin coz now I'm tired of Raynard and is way of dealing with a client and he told me he will talk to Rayanrd eventually he got the loan car and told me I can come get it I then asked him if he can't get a flat bead to come get the car coz the car is overheating and it's alot of traffic to brackenfell I don't want to be responsible for blowing the motor coz of it so at this point we still waiting on Authorisation from innovation Hilin told me to speak to Raynard I give Raynard a call and he tells me no flat beds don't go out to fetch broken cars they use it for other purposes I then told him over the phone I am going to drive the car to the dealership and if anything happens it's on him he said I can't say that however I just got tired of back and forth I put the phone down in his ear got in the car drove to the dealership car heat gadge started showing the car is going to overheat but then I got to We buy cars Brackenfell switched off the car walked in to Raynard and as uninterested he was when I called him I told him when this car goes to Quintech it must go with a flat bed and if anything happens to the car he will be responsible for it. I then called the work shop and asked if the carbs there yet and the lady at the workshop says no I the called we buy cars customer service and told them that I am unhappy about the car and I feel like I want to cancel this deal but I'm so comfortable with this car that I don't really want to let go and I want to give them the opportunity to fix the car but if there is any issues I will cancel the deal and then I no longer want the car a week ago I called the workshop and I asked if the car was there she told me at the workshop the car will be coming in on a flat bed latter that day then the following day she messaged me the car is there and I need to speak to we buy cars regarding the repair as there is problems I called in gave the Ref 84028 I was told that the case is assigned to those lady Tianarra I got through to her and she told me that the water pump is covered and they will fix the water pump but not the cambelt I then asked her how is that possible because both is the problem and you can't fix the 1 and not the other the cambelt is going to snap then we going to be back at this point then she dropped the call I each time I call she is to busy to get back to me the below is the rejection letter she sent me I called is several times again and said that I want to cancel the deal I can't be driving a broken car and I don't even have the car long ibonly mad 2 payments on the car and I am well with any right to cancel the deal it's been 3 week with out the Audi A1 and I sent an email to cancel the deal and I still have not heard anything about canceling the deal and all Raynard want to do is take away the loan car when I haven't heard anything about my cancelation of the deal. I got a email today telling me that they will not cancel the deal due to the cambelt is a weak and tear item and a cambelt will keep you for so long here I am told from 180000km to 185000km the cambelt is wear and tear and now I must stuck with a broken car that I must pay finance on then Tianara says in her email the next thing I can do is go to the Ombutsman