MO
Marethe O'Reilly

1 reviews | Active since Jul 2024

30 Dec 2024, 18:52

We buy cars bad after sale service

brought a car cash on the 17th of November 2024, still waiting for We buy cars to mark the vehicle as sold, mailed the customer care email address 10 times, without any reply. the switchboard just say i must mail the customer care again. totally bad after sales service, with NO communication.

0
Replies (4)
Webuycars.co.za
Webuycars.co.za's reply31 Dec 2024, 09:48
Official
Dear Marethe,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
MO
Marethe O'Reilly's update07 Jan 2025, 12:03
Reviewer Update
i still did not receive any communication or feedback from we buy cars....
MO
Marethe O'Reilly's update29 Jan 2025, 09:36
Reviewer Update
this issue is still not solved by We buy cars. they have send a mail to inform me they have marked the vehicle as sold, just to find out it was and is till today, NOT done yet
MO
Marethe O'Reilly's update26 Mar 2025, 10:32
Reviewer Update
just to update on we buy cars customers,....the case with We buy cars is still not solved, in my mind, I just cannot believe that a company like we buy cars is much worse than our government offices....this is the worst service that I have ever received from a company in SA.