NJ
Nico J
1 reviews | Active since Mar 2023
30 Mar 2023, 13:12
We buy cars are ******!!!!!!!!!
Bought a car online Sunday, paid in full on Monday got there on Tuesday to collect got told its already sold to a dealer and it's been standing there 30days they could not provide me with a invoice to show me the dealer did buy it, I had I invoice and I paid in full after 4 hours of waiting they told me I'd get a refund and it will be done same day and that Manger said he will Handel it Kiran its almost end of week nothing yet I phone and no response they are useless just running there mouths and not doing there job will never go there again GERMISTON WE BUY CARS IS USELESS....... very bad experience!!!!!!!!
Helpful (0)
Replies (20)0
Replies (20)
Webuycars.co.za's replyOfficial
30 Mar 2023, 13:22Dear Nico,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply30 Mar 2023, 13:22
Official
Dear Nico,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
NJ
Nico J's updateReviewer Update
30 Mar 2023, 13:32Please your service is slow, I have like 4 complaints out on your app nothing yet, phone this hole morning no feedback your service sucks big time
NJ
Nico J's update30 Mar 2023, 13:32
Reviewer Update
Please your service is slow, I have like 4 complaints out on your app nothing yet, phone this hole morning no feedback your service sucks big time
Webuycars.co.za's replyOfficial
30 Mar 2023, 15:35We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Kind regards
Webuycars.co.za's reply30 Mar 2023, 15:35
Official
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Kind regards
NJ
Nico J's updateReviewer Update
30 Mar 2023, 15:53Please!!!!!! Someone phone me at 1 but no clear answer!!!!!! I've been waiting for the Manger Kiran to phone me from 10 this morning he said his in a meeting maybe it's a hole day meeting hahaha what a joke!!!!!!!!
NJ
Nico J's update30 Mar 2023, 15:53
Reviewer Update
Please!!!!!! Someone phone me at 1 but no clear answer!!!!!! I've been waiting for the Manger Kiran to phone me from 10 this morning he said his in a meeting maybe it's a hole day meeting hahaha what a joke!!!!!!!!
Webuycars.co.za's replyOfficial
30 Mar 2023, 15:58We will provide you with feedback as soon as possible.
Webuycars.co.za's reply30 Mar 2023, 15:58
Official
We will provide you with feedback as soon as possible.
NJ
Nico J's updateReviewer Update
30 Mar 2023, 16:48Wow look at the time guess I'll hear from you guys tomorrow this time again because customer care is closeing in 10 minutes bets care ever lol......
NJ
Nico J's update30 Mar 2023, 16:48
Reviewer Update
Wow look at the time guess I'll hear from you guys tomorrow this time again because customer care is closeing in 10 minutes bets care ever lol......
NJ
Nico J's updateReviewer Update
30 Mar 2023, 22:25What a day of wasteing my airtime, data, time and energy on We buy cars I'm still waiting feed back haha someone answered my email for Tuesday like 10 minutes before they closed and said they will help at 8 tomorrow 🤣🤣🤣😂😂😂
NJ
Nico J's update30 Mar 2023, 22:25
Reviewer Update
What a day of wasteing my airtime, data, time and energy on We buy cars I'm still waiting feed back haha someone answered my email for Tuesday like 10 minutes before they closed and said they will help at 8 tomorrow 🤣🤣🤣😂😂😂
Webuycars.co.za's replyOfficial
31 Mar 2023, 08:09We are busy following up on the matter and will provide you with feedback shortly.
Webuycars.co.za's reply31 Mar 2023, 08:09
Official
We are busy following up on the matter and will provide you with feedback shortly.
Webuycars.co.za's replyOfficial
31 Mar 2023, 08:09We are busy following up on the matter and will provide you with feedback shortly.
Webuycars.co.za's reply31 Mar 2023, 08:09
Official
We are busy following up on the matter and will provide you with feedback shortly.
NJ
Nico J's updateReviewer Update
31 Mar 2023, 12:55Got somewhere but still no indication when I'll be refunded my money form webuycars so called system glitch????? How difficult can it be to do a refund from Tuesday?
NJ
Nico J's update31 Mar 2023, 12:55
Reviewer Update
Got somewhere but still no indication when I'll be refunded my money form webuycars so called system glitch????? How difficult can it be to do a refund from Tuesday?
Webuycars.co.za's replyOfficial
31 Mar 2023, 13:04We will provide you with feedback as soon as possible.
Kind Regards.
Kind Regards.
Webuycars.co.za's reply31 Mar 2023, 13:04
Official
We will provide you with feedback as soon as possible.
Kind Regards.
Kind Regards.
NJ
Nico J's updateReviewer Update
31 Mar 2023, 13:10That's what I've been hearing the whole week already......
Get me someone who can sort it out!!!!
#Faan van der Walt ⬅️ Help!!!!??
Get me someone who can sort it out!!!!
#Faan van der Walt ⬅️ Help!!!!??
NJ
Nico J's update31 Mar 2023, 13:10
Reviewer Update
That's what I've been hearing the whole week already......
Get me someone who can sort it out!!!!
#Faan van der Walt ⬅️ Help!!!!??
Get me someone who can sort it out!!!!
#Faan van der Walt ⬅️ Help!!!!??
Webuycars.co.za's replyOfficial
31 Mar 2023, 14:39We have been informed that you have been contacted and are being assisted.
You are welcome to provide any additional queries to the person assisting you.
You are welcome to provide any additional queries to the person assisting you.
Webuycars.co.za's reply31 Mar 2023, 14:39
Official
We have been informed that you have been contacted and are being assisted.
You are welcome to provide any additional queries to the person assisting you.
You are welcome to provide any additional queries to the person assisting you.
NJ
Nico J's updateReviewer Update
31 Mar 2023, 14:51I'm already waiting 2 hours for them to call me back? Let me just inform you how useless we buy cars are!!!!! I have to fight for something I buy online the I have to fight to just get my own money back!!!!!! Do your job and give feedback with a ending!!!!!!
NJ
Nico J's update31 Mar 2023, 14:51
Reviewer Update
I'm already waiting 2 hours for them to call me back? Let me just inform you how useless we buy cars are!!!!! I have to fight for something I buy online the I have to fight to just get my own money back!!!!!! Do your job and give feedback with a ending!!!!!!
NJ
Nico J's updateReviewer Update
31 Mar 2023, 18:29Wow I had to phone in talk to someone they said my agent that was asigned to my case will phone me and NOTHING!!!!! Another day without a clear answer.......
NJ
Nico J's update31 Mar 2023, 18:29
Reviewer Update
Wow I had to phone in talk to someone they said my agent that was asigned to my case will phone me and NOTHING!!!!! Another day without a clear answer.......
NJ
Nico J's updateReviewer Update
01 Apr 2023, 10:14It's Saturday they said they were going to phone me yesterday HAHAHA WHAT A JOKE!!!!!!! How long must I wait for my own money and a mistake on your side!!!!!!! Your customer service is USELESS!!!!???
NJ
Nico J's update01 Apr 2023, 10:14
Reviewer Update
It's Saturday they said they were going to phone me yesterday HAHAHA WHAT A JOKE!!!!!!! How long must I wait for my own money and a mistake on your side!!!!!!! Your customer service is USELESS!!!!???
NJ
Nico J's updateReviewer Update
03 Apr 2023, 07:00Wow look it's a new week and I'm still waiting for someone to get back to me?????? Still no clear answer!!!! When are you guys going to wake up???? How long must I wait for my own money and a fault that's clearly on your side?????
NJ
Nico J's update03 Apr 2023, 07:00
Reviewer Update
Wow look it's a new week and I'm still waiting for someone to get back to me?????? Still no clear answer!!!! When are you guys going to wake up???? How long must I wait for my own money and a fault that's clearly on your side?????
NJ
Nico J's updateReviewer Update
03 Apr 2023, 08:27How useless I'm phoneing in holding almost for 15min you guys are useless point your service sucks big time!!!!!!!!?
NJ
Nico J's update03 Apr 2023, 08:27
Reviewer Update
How useless I'm phoneing in holding almost for 15min you guys are useless point your service sucks big time!!!!!!!!?
NJ
Nico J's updateReviewer Update
03 Apr 2023, 08:39I really hope #FAANVANDERWALT reads this comments NOTHING IS GETTING DONE!!!!!!!!!! it's more like Customer don't care service my word no clear answer from last week Wednesday, I've been phoneing, emailing there is just no response!!!!!!! That Germiston branch/ customer service are useless!!!!!!!! I paid online fairly, I understand they value the dealer more but come on why is it so hard to get my own money back???????
NJ
Nico J's update03 Apr 2023, 08:39
Reviewer Update
I really hope #FAANVANDERWALT reads this comments NOTHING IS GETTING DONE!!!!!!!!!! it's more like Customer don't care service my word no clear answer from last week Wednesday, I've been phoneing, emailing there is just no response!!!!!!! That Germiston branch/ customer service are useless!!!!!!!! I paid online fairly, I understand they value the dealer more but come on why is it so hard to get my own money back???????
NJ
Nico J's updateReviewer Update
03 Apr 2023, 13:01HAHA what a joke spoke to my customer care agent and he doesn't even know what going on!!!!!!! You guys are clueless in what you are doing wow!!!!!! There is just no clear answer how difficult is it to pay me back for your own mistake??????
NJ
Nico J's update03 Apr 2023, 13:01
Reviewer Update
HAHA what a joke spoke to my customer care agent and he doesn't even know what going on!!!!!!! You guys are clueless in what you are doing wow!!!!!! There is just no clear answer how difficult is it to pay me back for your own mistake??????