mB
michael B

1 reviews | Active since Sept 2014

08 May 2026, 13:40

WE BUY CARS

Well here we go again,WE BUY CARS I would take the one star away if I could. April the 14th I deposit R2500 to reserve a vehicle that i want to purchase from Springfield Park KZN DBN,after vehicle inspection I decide not to purchase it.This is after numerous messages to Michael the sales person who just ignores all the messages I send. Now it gets interesting,I request the return of my deposit of R2500,and all my communications are on email,first I get told that they WE BUY CARS dont owe me any money. Paperwork trail submitted to them,and now there is agreement that they do owe money to me. Thats where it ends no further communication no follow up no apology, WE BUY CARS DO NOT CARE!! Be this a lesson to anyone wanting to do business with a Company that to me has no integrity no professionalism and no empathy towards the middle class man that needs an affordable vehicle,im wondering while typing this if I will get even a reply from WE BUY CARS. Below are just 2 of the mails Please note it comes from customer care imagine that customer care Good day Phakamani Mahlobo,

Please assist with this refund on branch level as it was not a online payment.

Lead - 948544

Thank you, Cherize.

We Buy Cars Customer Care

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Big or small, we buy them all.

Hi Info,

Thank you for reaching out to us.

Please note that we have received feedback.

There is no credit in your account. You can also log in to check there is a 0.00 balance on your account.

There is no refund due.

Thank you, Cherize.

We Buy Cars Customer Care

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply11 May 2026, 10:45
Official
Hello michael,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.