BM
Bzet M

1 reviews | Active since Jan 2016

14 Mar 2024, 12:15

We Buy Cars

I write this with heavy heart. I bought a car with Buy Cars Silver Lakes 1 March 2024, NISSAN NP200. Dekra report did not say anything about the car being faulty. Completed a deal with their sales executive Bongani Msimang. We taste drove the car, there were some noise i thought it was a minor thing. Drove out late in the afternoon after completing the deal. 2 March 2024 had to drive to Bloemfontein in the morning, the car could not start since 7h00 when i called Bongani told me he was not at work. Asked him what i should do, he organised a tow truck that came from Silver Lake to Joburg South to fetch the car. I took a taxi back to Bloem. Since then i have been now trying to get hold of them asking where exactly am i going to get the car. This is the 2nd week i even lost a potential deal that i wanted the car for. Bongani gave me the numbers of his manager Tshepo told me about some workshop where the car is stationed. Now i managed to get hold of the workshop Willie Jacobs issue is recon injectors after full two weeks. How sad and frustrating. We Buy Cars saying recon injectors from NISSAN are expensive there will reconditioned the one on the car. I am sad about this

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply14 Mar 2024, 13:27
Official
Dear Bzet

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
BM
Bzet M's update19 Mar 2024, 19:57
Reviewer Update
Appreciate your response I'm hoping to get the car with original injectors as soon as possible.

Thank you