1 reviews | Active since Nov 2023
We buy car Johannesburg South
Hi
I bought my gwm thru we buy cars 2 months now already. When the finance was organized they forced me to pick up the car in the week as they could not wait 2 days till weekend for me to fetch it. The day I went to go get the car I told them I only have few hours and that I will be there at opening time as I live far and also work permanent night shift. Needless to say I got there early and left just before 12 late for work. Their DEKRA reports are also not true. As my car had a broken lock and a small bump on left back door. I payed R20000 to get it fixed and resprayed when I got the car. I asked the sales person to get me the spare wheel spanner set as the car didn't have it. They got me a normal x shape wheel spanner that will not help me in case of flat tire. I bought the car for my wife and solar she has not rider the car once as we are still waiting for license disc and number plates. I phoned customer service,sales person, finance department, and license department of we buy cars and always get the run around. I wish I never bought the car thru them, I don't even want the car anymore the way I feel. I would recommend not to buy any vehicle thru we buy cars as they are full of stories.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
