pP
paul P

1 reviews | Active since Sept 2014

23 Dec 2024, 11:15

We bought a bakkie from PMB

We bought a bakkie from PMB . I signed forms & went to collect my wife to collect vehicle & make payment. We decided it should go through the business account. asked Felicia Maharaj to please change invoice to the company with vat number etc. she took all details down, we paid & left with vehicle. We were not given any paperwork so assumed it would be emailed to us. On way home my wife broke down as clutch was not working properly to engage gears . All messages to Felicia were read & ignored. An email got us a message 2 days later after we took vehicle to our mechanic to start repairs. Got a message to say registration was waiting for us to collect .although Felicia had said they would send it to our closest post net. Drove to PMB to collect only to find they had not changed the invoice to the company name . Felicia was rude & dismissive when we asked about this saying it was already done & nothing could be done to fix what we had asked for originally.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply26 Dec 2024, 10:13
Official
Hi paul,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards
Webuycars.co.za
Webuycars.co.za's reply26 Dec 2024, 12:03
Official
Dear paul,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards