FJJ
Francois Jo-Anne Joubert

1 reviews | Active since Feb 2019

05 Jun 2022, 10:59

WBC Sales person ~ unhappy

We haad good experience, until we paid & the sale went through. Kept sending messages to the sales person Duan asking for the registration papers. We've been ignored! Cause why, he got his sale, not worrying about us any further.

When I phoned the call centre I was advised that the registration papers have been ready for a while!!

Upon arriving at WBC Midstream, we found out from people in the queue that they received an SMS dtating their papers are ready, and receiving the official papers, noticed my number was stapled onto it, once again, not advised that is was there.

If the sales person just responded on our message requests... 1.5 months after the registration, we received proof.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply06 Jun 2022, 10:46
Official
Good Day  Francois jo-anne J

We sincerely apologize for this hiccup in our service delivery but are thankful to know that, in the end, you were assisted as per our telephone chat earlier 

We do take each case into account as they all help us improve our service to our future clients. 

We wish you only the best

Kind regards