WBC refusing to return my deposit

Item: Webuycars.co.za
Rating: 1
Author: Louis N

Lost my deposit with WBC. * Paid R5000 on the 22nd October 2022 to participate in an auction * I did not bid on the vehicle and decided to keep Deposit on the account for future auctions. * WBC removed the R5000 from my account * I have tried from the 14th August 2023 to resolve this issue with little to no communication. Being sent from pillar to post * I have visit their Mbombela office in person and provided a manager with all relevant paperwork - no result.

Shocking

Helpful (0)

Replies (2)

Webuycars.co.za's replyOfficial

22 Sept 2023, 10:15

Dear Louis

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards

Webuycars.co.za's reply22 Sept 2023, 10:15

Official

Webuycars.co.za's replyOfficial

06 Nov 2023, 10:05

Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards

Webuycars.co.za's reply06 Nov 2023, 10:05

Official