1 reviews | Active since Jan 2024
Watch for We Buy Cars
I bought a used car from Webuycars.co.za in Richmond Park Branch Cape town which l did online in March 2023 . They said l need to inspect a car before l buy it , we agreed that l was going to send my mechanic for inspection since l was in KZN . I sent the mechanic for inspection but they didn't allow him to drive the car , anyway the car stalled as they were entering the dealership gate from the test drive , they had to push it in to park it .
When l asked the salesman about the issue he told me it's just the battery needs to be replaced . They delivered the vehicle after a month to Durban branch of their own with no ownership documents . When l asked for the documents the salesman said they will send them after twenty days if I'm happy with the car and if l meet the officials and being fined for the licence was expired they will take responsibility . I took the car and drove home , it broke within 40 minutes of driving . I called the salesman to let him know to which he said l must take it to the mechanic to check the problem as their standard procedure . After the results came they said it's my responsibility because l signed the documents which said the car was faulty . To sign the documents was explained to me by the salesman as part of sales procedure not to acknowledge the condition of the car . Up to now I'm stuck with a broken undrivable car without even a logbook to begin with .
That's my experience with Webuycars Richmond Branch in Cape Town ,so everybody be careful there.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
