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anri C

1 reviews | Active since Mar 2009

14 Feb 2022, 22:17

Waste of petrol, time and effort!

What a day of disaster! Found a car I really like online “summary-clean report” Listed to be at the Dome.

Went there after being contacted by the call centre and advised which agent we should contact when there.

Once there, the sales agent didn’t find the car online, and said if it’s not there, it’s sold. We the scrambled through our phones, and found it, showed him, then he tried to assist, was there for about 40/50 minutes, when the poor sales guys figured out the car is actually in silver lakes. We advised the the guy we’ll most likely take the car, as we hardly find cars with ‘clean reports’. Filled in all info online and emailed a sales guy directly, who said he’ll put in the effort seeing that whoever loaded this car, entered the incorrect branch.

Tonight, while still exited , I thought let me look at the pics, etc. When I opened the full dekra report, holy hell, whoever the idiot is who summarise the reports, put locations for the vehicles, should honestly be replaced. You wasted 2-3 hours of my day, for nothing, *****! Drove 40 km to your branch for nothing, and later on realised your summary report is equal to a 30% pass rate!

https://www.webuycars.co.za/buy-a-car/8A5C03485 First time going through you guys, I am shocked!

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply15 Feb 2022, 05:32
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards