sS
shortvandermerwe S

1 reviews | Active since Dec 2016

21 Feb 2018, 14:33

Wanted to do a trade in on another vehicle got very bad service no feed back and no end result.

Very dissatisfied and no response with dealer If you wanna buy a vehicle for auction good but financing no good.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply21 Feb 2018, 14:54
Official

Hi Short,

Kindly find that I have sent your complaint through to our Head of Sales and will revert back as soon as I receive feedback.

Regards,

Anet de Kock

Social Media Coordinator

Webuycars.co.za
Webuycars.co.za's reply23 Feb 2018, 10:42
Official

Hi Short,

Kindly find that I have received feedback from our Sales Manager, Shaun Lonn, with regards to your complaint.

As per his discussion with you, we understand that you were unhappy that you were not informed throughout the process on the progress of your transactions. Shaun advised that we have taken the necessary steps to ensure this does not happen again, and we would like to thank you for bringing this under our attention.

Shaun also advised that you are currently in the process of a different transactions. Should you require any further assistance from our side, please don’t hesitate to let us know – Shaun is also looking into possible options for a new transaction with us, should you be interested.

Regards,