Want to purchase a car here? Consider your potential experience...

I have been purchasing cars from this company nearly since its inception here in cape town and I have never had such an experience as I have had this time round. I on average purchased 2 cars a year from this company in my personal capacity and never had one issue but since my last purchase it seems that the service to loyal clients is out of the door as they handle their clients.

My wife and I purchased a premium vehicle and to make a long story short, waited 2 months for vehicle registration. The police stopped me and wanted to fine me one evening and then later threatened impound because the car according to me wasnt registered but according to the traffic department records it was.

The lady Lee-Anne (NATIS REGISTERAR) and shannelle dutoit (assistant) at Brakengate branch in the western cape service was absolutely pathetic and apathetic. Never minding that they were dodging me and no one knew what was happening nearly two months later.

Today they delivered the registration and blames the company they use to register their cars, conveniently because it omits them from responsibility. Really not happy about this. Everyone was lying and telling me different stories when I called them. When the days came, no one answered my calls or WhatsApp and neveemind their switchboard, completely useless.

My advice to anyone considering buying a vehicle here, consider the amount of energy you going to have to invest to correct apathetic work ethic. My years of purchasing has dwindled and am moving to dealers rather.