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gabriel.ackerman gabriel.ackerman
1 reviews | Active since Dec 2016
06 Mar 2026, 13:33
Waiting for refund for 3 months.
Be careful when buying a car from this company. Purchased a car from KZN Branch. Car broke down in less than 24 hours. Bought a second car from Nelspruit branch that broke the same day. After admitting fault in writing and only after being threatened with legal action I was promised a refund. It's been three months and I'm still calling daily to try get a refund. I am now forced to take them to court to recover outstanding funds that they put in writing they would return according to the rules set out in the CPA. Beware. They will send a generic response to this message and not resolve anything.
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Replies (2)
Webuycars.co.za's replyOfficial
06 Mar 2026, 13:54Hello Gabriel,
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Webuycars.co.za's reply06 Mar 2026, 13:54
Official
Hello Gabriel,
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
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gabriel.ackerman gabriel.ackerman's updateReviewer Update
06 Mar 2026, 14:12You can post the update here so all your consumers are aware that you guys don't follow the laws set out in the CPA. It's your legal obligation to refund the money, you guys put in writing that the refund will be done, it's been three months since the he incident and I have received nothing. I was a loyal customer who has purchased 9 cars from your company leading up to this issue yet you chose to treat me like this. Will never purchase from you again and I will ensure that other people are aware of your ********* BS.
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gabriel.ackerman gabriel.ackerman's update06 Mar 2026, 14:12
Reviewer Update
You can post the update here so all your consumers are aware that you guys don't follow the laws set out in the CPA. It's your legal obligation to refund the money, you guys put in writing that the refund will be done, it's been three months since the he incident and I have received nothing. I was a loyal customer who has purchased 9 cars from your company leading up to this issue yet you chose to treat me like this. Will never purchase from you again and I will ensure that other people are aware of your ********* BS.