HvdB
Hannes van den Berg

1 reviews | Active since Jan 2010

29 Jul 2024, 11:28

Waiting for my license disc

It is not worth dealing with this company. I bought a car in April and I am still waiting for my license disc. I sent them a message on Wed, Jul 10, 2:14 PM to Joh-Marie "Wanneer stuur julle vir my die lisensieskyfie vir die voertuig?" and they have not responded at all. Except for this issue with them, I hated the experience of buying a car from them. They are not client centric, they want the sale and don't care about what you want. Take it or leave it. They are not open to negotiation even with valid reasons. They do not negotiate. DO NOT take a loan through GOMO (they own this finance house). Read my review on them as well. Their repayment calculations are also incorrect. I pointed it out and they said that is what their system says. The interest rate they give is not the one you pay.

0
Replies (4)
Webuycars.co.za
Webuycars.co.za's reply29 Jul 2024, 13:20
Official
Dear Hannes

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
HvdB
Hannes van den Berg's update08 Aug 2024, 11:22
Reviewer Update
I am still waiting for my license disc. This is the last mail from them. No feedback yet.
Joh-Marie Grobler | Tue, Jul 30, 7:35 AM (9 days ago) | |
to L&R, me, Zander, Andelein

Good day
@L&R Complaints is this clients lic disc ready for collection?
Webuycars.co.za
Webuycars.co.za's reply08 Aug 2024, 11:48
Official
Dear Hannes

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
HvdB
Hannes van den Berg's update21 Aug 2024, 13:49
Reviewer Update
And to give everybody an update. I have not had any communication from them! Please do not use WeBuyCars!