JP
Johan P
1 reviews | Active since Apr 2023
28 Apr 2023, 13:33
Waiting for a refund and getting no assistance from the Head Office.
I Bought a car from the Springfield branch and I deposited a portion of the money at ATM but forgot to get the one slip so I had to pay an additional R5000 to have the car released, it is 3 weeks later and I still have not received the refund for the additional R5000 and contacting there help center just drops the call.
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Replies (3)0
Replies (3)
Webuycars.co.za's replyOfficial
28 Apr 2023, 13:59Dear Johan,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply28 Apr 2023, 13:59
Official
Dear Johan,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
JP
Johan P's updateReviewer Update
05 May 2023, 08:16It has been a week after they made contact and nothing further has happened.
JP
Johan P's update05 May 2023, 08:16
Reviewer Update
It has been a week after they made contact and nothing further has happened.
Webuycars.co.za's replyOfficial
05 May 2023, 14:14Dear Johan,
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply05 May 2023, 14:14
Official
Dear Johan,
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards