PB
Paolo B

1 reviews | Active since Dec 2021

18 May 2024, 11:35

Very weird experience

I had a very weird experience with webuycars. Upon a request of selling my car , i got an offer by email and a call by an agent , i said the offer was too little and he cane to view and test drive the . 2 days after I got a call from another company saying they do partner with webuycars and they can give me a better offer. I never received an offer from webuycars after the test drive and upon my enquiry a week after I was told that there is a problem with my car and they won'tgive me any offer. Funny enough My car is fully serviced and well kept with no issues at all . What happened show a lack of professionalism . Too weird.

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply18 May 2024, 12:04
Official
Good day,

It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
PB
Paolo B's update18 May 2024, 13:48
Reviewer Update
Who gave my number to the Gobid agent ?Who told them I want to sell my car ? Why your agent never came back to me ?;Why you wasted my time ?
Webuycars.co.za
Webuycars.co.za's reply20 May 2024, 10:03
Official
Dear Paolo

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards