Very very poor customer service!

Frustrating to try and deal with! We want to sell our car but the call Center is impossible to deal with. After being kept on hold and being forced to listen to their self adverti*****ts and then finally reach a real person then the calls drop out. No one phones back ( even though 2 operators had taken our phone number) We have no confirmation that anyone will turn up to review our car. The web site is questions go on for ever. We just need decent customer service! This company is obviously too busy to care about the individual seller. Everyone says “phone We Buy Cars” but they have no idea that doing so is a monumental mountain to climb.