VERY UNHAPPY WITH AFTER SALES

IM ONE VERY UNHAPPY CUSTOMER CONCERNING WE BUY CARS AFTER SALE SERVICES. ITS BEEN A MONTH AND A HALF NOW SINCE I SENDED ALL OF MY DOCUMENTS THRU FOR REFUND. MAIL AFTER MAIL AFTER MAIL AFTER PHONE CALL. EVE AFTER HELLO PETER REVIEW THE 4 OF NOVEMBER, I WAS PHONED AND ASKED QUESTIONS, WAS THEN TOLD I WILL RECIECE A MAIL WITH FEEDBACK. SINCE THEN I HEARD NOTHING FROM WE BUY CARS, THIS IS VERY BAD SERVICE.