1 reviews | Active since May 2021
Very dissapointed in we buy cars
Bought a vehcile from we buy cars which was transported to Brackenfell We Buy Cars for me to collect on the 31/03/2023, I took delivery of the vechile but the salesman assured me everything was 100% as stated in their dekra report, only to find out a month later I bought a vechile with a bearing knock when I took it to a RMI workshop to have a major service done and inquired will the sound go away because I thought it's maybe the tappets which would be fixed when I do the major service as I got this vechile with the sound and sales man at Brackenfell assured me nothing wrong will be gone when I service vechile, only to find out it's actually a bearing knock and engine needs to be replaced or rebuilt I ask them to pay for the damages as I didn't sign up for this until today, their concerns team is totally ignoring me I been sending emails ontop of emails, I have followed all process only from them to even ignore the workshop the vehicle is at and I been without the vehicle for 3 months now, only had it one month
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
