TK
Tim K

1 reviews | Active since Jan 2017

02 Sept 2024, 04:39

Very disappointed with We Buy Cars regarding the purchase of a Suzuki DRZ400S

To be honest if I could rate We Buy Cars 0 / 5 I would, as my girlfriend bought a Suzuki DRZ400 motorbike for our son & it was a disaster from the start!

The salesman initially said it was the battery & everything else was 100% fine, however after our son rode it home to the Strand from from the Bellville We Buy Cars branch & replacing the battery, fuses & spark plug as we thought that might be the cause of the bike not starting at all.

Soon to find out from someone who's a specialist in working on Suzuki bikes that the whole bike was a danger from the start & our son could have had a fatal accident while driving the car back from the We Buy Cars branch.

My girlfriend has logged complaints with the various groups, e.g. the ombudsman, etc. & would expect nothing less than been reimbursed for the money we bought the bike for!

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply02 Sept 2024, 07:52
Official
Dear Tim,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
TK
Tim K's update02 Sept 2024, 08:43
Reviewer Update
Thanks very much We Buy Cars, & yes unfortunately this was our 1st time buying at We Buy Cars & it was a very negative experience!

Kind Regards,
Tim