Very disappointed 😞

Poor Service and Lack of Proper Inspection Disclosure – We Buy Cars

I recently purchased a vehicle from We Buy Cars, and I am extremely disappointed with the experience. At no point was I properly advised or guided to thoroughly inspect the vehicle before finalising the purchase. Important checks and potential issues were not clearly explained to me, which has now resulted in problems that I only discovered after taking ownership of the vehicle. As a customer, I trusted that We Buy Cars would act in good faith by ensuring transparency and guiding me through the necessary inspection process. Instead, I feel that this responsibility was neglected, leaving me in a difficult and unfair situation. What is most concerning is that I was not made fully aware of the importance of inspecting the vehicle or given adequate opportunity or assistance to do so before concluding the sale. I have attempted to raise this matter, but I am not satisfied with the response received so far. I am requesting: A full review of the sale process Clarification on why proper inspection guidance was not provided A fair resolution regarding the issues discovered after purchase I believe customers deserve better transparency and support when making such significant purchases.

I look forward to a prompt and fair response.