Very disappointed

I'm very very disappointed ☹️ in the service me and my wife received at webuycars silver lakes we were interested in the 2004 Renault Modus 1.4 so we enquired about the Vehicle one sales person phoned me and told me the car still available for me or my wife to come and have a look so my wife told the sales person I'm on my way to come and have a look and she went for a test drive and was said if we like it we should out a deposit down to reserve it to buy so as we tried to put a deposit Via EFT then was told to us someone else already paid a deposit to reserve it for purchase. My wife wasted fuel and her time and we phoned for car insurance for that vehicle so I would like a explanation regarding this issue if this is how webuycars do business my wife was there 1st to put down a deposit for the vehicle so I would like the branch manager to phone me to explain to me.