TKRk
Thembisile Keentseng Russell keentsengr

1 reviews | Active since Jun 2022

20 Sept 2024, 14:57

Very bad, unfriendly and ***** service

DO NOT sell your car to these ********s! 0 stars for them. When I went to their branch at the Dome Northgate to ask for a quotation for my car, which I wanted to sell once my UK visa application was approved, their buyers convinced me to sign a contract because I was happy with the quotation and they told me that this contract could be canceled at no charge should my visa application be declined because I would then stay in the country. Unfortunately my visa was declined, and I informed the buyer over the phone about this and asked him to cancel the contract. This guy said no problem but went ahead and registered my car under We Buy Cars as they has my Natis registration paper. I wasn't aware of this until I had to renew my license disc! When I approached WeBuy Cars and asked them to change ownership back into my name, they told me it wasn't their problem and that I should do it myself at my own expense. On top of that, when they registered my car onto their name, they declared my car not roadworthy and there's nothing wrong with my car. I phoned their head office and no help! I've had to spend about R1500 to have my car tested for roadworthiness again and registration back to me! I'm ****ed!

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply21 Sept 2024, 11:14
Official
Dear Thembisile,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards