KS
Kingsley S

1 reviews | Active since Jun 2019

02 Sept 2020, 16:28

Very bad experience with webuycars.co.za

I called we buy cars to come and do an evaluation of my car. I dealt with a person by the name of David Diener.

I have never come across a more arrogant and grandiose person before, he didn't give me a second of his time and threw the keys back at me within a minute of dealing with me before walking off and driving away. This all happened whilst I was dealing with another car dealership who witnessed the event and was gobsmacked by this man's arrogance and disgusting service.

I phoned after the other dealership representative had left to complain to him for the way he treated me and his arrogance towards the situation, and was once again treated very poorly and told I should contact his manager with "pleasure" and even forwarded me the number of his alleged manager with a sarcastic remark of telling me to have a great day further.

My advice to anyone wanting to get an evaluation or sell your car is to stay clear from we buy cars as they are unprofessional, rude, and arrogant. I dealt with two other companies today who were professional and had a really good experience.

Lastly, FYI webuycars.co.za you were not doing me a favor you were doing your job (well was supposed to, but dismally failed)

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply04 Sept 2020, 11:18
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards 
KS
Kingsley S's update06 Sept 2020, 06:26
Reviewer Update
Two days and heard nothing back, my point exactly. people stay clear from this company.
They don't even feel the need to apologise for wasting my time and treating me less than lower-class trash. No sorry or anything of the kind.