MM
Marius M

1 reviews | Active since Jun 2019

10 Jun 2019, 12:16

Vehicle Registration Frustration!!!

I purchased a Volkswagen Jetta from your Lephalale Buying Pod in October 2018. As done with my previous vehicles bought through you, I took the vehicle for a roadworthy test. I did not receive the vehicle documentation as I was advised that it still had to be put on the Dealer Stock. I waiting for 3 months for feedback, whereafter I contacted them again to follow up, today, another 5 months later, I contacted them again and was told the vehicle was put onto Dealer Stock and I have to take the vehicle for another roadworthy certificate. I find this unacceptable as this was done when I purchased the vehicle and now have to pay to do this again? I expect this matter to be resolved as a matter of urgency as my licence disc already expired the end of March 2019.

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply10 Jun 2019, 12:20
Official
Hi Marius.

I would like to investigate your matter immediately. Could you please give me the vehicle registration number so that I can get back to you with an answer?

Kind Regards
MM
Marius M's update10 Jun 2019, 12:33
Reviewer Update
BCW106 L
Webuycars.co.za
Webuycars.co.za's reply10 Jun 2019, 15:24
Official
Hi Marius,

I have spoken to the administrative department and I have checked our system. We did sms you on the 8th of May informing you that the registration docs are ready for collection. Could you please be so kind as to let me know when you are going to collect or where what address we can use to courier it to you?

With regards to the roadworthy, please email *** the proof of payment along with your banking details for a full refund.

Kind Regards