HM
Humphrey M
1 reviews | Active since Apr 2021
27 Apr 2021, 17:04
Vehicle engine tempering
Hello Peter, my name is Humphrey. On Saturday 24/4/21 i went to We buy cars in Midstream to sell my vehicle Suzuki Ertiga 2019 model. A gentleman by the name Michael de Kock took it for valuation & test drive. Upon completion of valuation while driving back home i noticed smoke coming out of the bonnet. When I opened the bonnet I discovered that the oil cap was missing & there was oil spillage all over the engine compartment. When I reported the matter, he initially told me that he never tempered with the cap but later assumed responsibility, apologised & promised to sort it out but all they did was to send someone to replace the oil cap only.
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Replies (1)Webuycars.co.za's replyOfficial
28 Apr 2021, 08:05Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards
Webuycars.co.za's reply28 Apr 2021, 08:05
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards
