1 reviews | Active since Jun 2023
Utterly Bad Service!!!!!!! Read my post and decide self
1.On the website it shows midstream branch now it is at the dome.
2.Still waiting for johan from midstream branch to phone me back. No response yet....
3.Dwayne Beukes also promised to assist me, still waiting
4. I get duplicate emails with the same ref nr for the same car, everytime different sales agents assigned. So who the f@#$ck are now assigned to handle it?
5. The lady at customer care also promised to phone me back, after I have been told "I must first investigate" still no response
6. The sales agent Devan from Silverlakes branch also no response
7. According to the F&I there are apparently other clients that also query the online finance calculator that are on Webuycars website but can't give explanation hiw it works precisely because its being handled by a 3rd party company.
That is the finance lady that can't explain the finance calculator.
8. Johan at midstream branch told me this morning that he will get a quote to fix the 4 items on the dekra report but still waiting just for a status update. Not even a smoke signal. The customer must wait high and dry. Same with Dwayne Beukes, same with Devan from silverlakes branch.
9. The lady from Customer care do not know the Customer consumer act of RSA.
10. After no response from Devan from Silverlakes branch I had no other choice to contact another branch but hey, the service is just as ****.
11. I request that the Area manager to phone me back. Be prepared for a long call. But also they do not give calls back...
Please do not do any business with We buy cars. You WILL WAISTE YOUR TIME. I HAVE PROOF ON WHATSAPP THAT I CAN EXPORT.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
