KS
Kobus S

1 reviews | Active since Oct 2019

12 Feb 2025, 12:27

Utter Bad Service WBC DOME (GP)

So have been fighting with sales guy at the Dome WBC branch for the past two days, only to hear that my car that I bought will now only be delivered in 10 to 15 days. They are quick to take the cash payment, but slow on delivery. I had to arrange on my own with TAC car carriers for the collection, but still waiting for response from WBC on when the car will be collected, even though TAC have send them the email for the collection.

What a mission is to get these guys to get things going. I have all the emails, WhatsApp messages etc of my correspondence, so planning on taking this further, My cash was good enough to be paid in Immediately, so they have the money, I'm without transport and will probably have to take leave seeing that I cannot travel to work.

Thanks to We Buy Cars DOME (GP). I hope Faan van der Walt also read these ratings on Hello Peter.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply12 Feb 2025, 13:12
Official
Dear Kobus,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
KS
Kobus S's update14 Feb 2025, 07:42
Reviewer Update
Typical Response from We Buy Cars. Not even my email to Top Management had a response.
I will now Forward that email to News Agencies, Cart Blance and also Socaila media, People out have the right to know -Thanks to @***, @***, @*** for not responsing.