1 reviews | Active since Jul 2014

10 Jul 2025, 11:07

Unresponsive

The service has suddenly become shockingly bad. I asked for an estimate which I received but then we couldn’t find the registration certificate and spare key as we have just moved from Joburg to Cape Town. Then I had an accident in my house when I badly burned my left hand.

But all has been sorted and only delayed things by a week. Neither We buy cars nor their representative who was going to come out to scrutinise the car respond to me when I ask if they’re still interested. They have not bothered to send a second estimate when I reapp**** this morning don’t even have the common courtesy to advise if they’re no longer interested. I assume they are no longer interested so simply ignore my messages. This is rude and disrespectful. If they don’t want it then the least they could do is tell me.

0
Replies (1)
Webuycars.co.za
Webuycars.co.za's reply10 Jul 2025, 11:48
Official
Hello Alun,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.