MW
Michelle W

1 reviews | Active since Sept 2015

10 Feb 2025, 14:16

Unprofessional and Poor Customer Service

I have found the Sales Team at the Brackenfell Branch to be unprofessional. They do not revert to one when trying to resolve and issue. This has happened repeatedly with two people for the same issue. In fact, I was called "difficul" by the initial salesperson because I asked for him to follow up to resolve said issue.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply10 Feb 2025, 14:18
Official
Dear Michelle,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards