1 reviews | Active since Dec 2021
Unpleasent experience.
Germiston Branch;
I have since bough my car In November 2022, when I bought it the license disk had expired which was within the 21-grace period, fast forward I had to go collect a permit and i was assured that I will receive communication regarding the new license disc and nothing up to this far. 11 December 2022 I had to go collect another one, with so much time, money and frustration this process has caused me the permit was expiring on the 31st of December 2022. I then called the we buy cars customer care and spoke to a Lady Called Amara i then explained to her everything and she assured me she will help me and give me feedback and s=she never did till I had to call her again and explain to her is it possible that I collect my permit at the Domje branch since it is closer to me and she said yes and i asked her to get me something in writting to avoid frustrations and not getting assistance and she said she will ask her manager till to date I am still waiting for her to get beck to me. its the 3rd month driving a car that has no license registration process complete watsoever, How long am i supposed to keep up with fetching permits that cost me fuel money and time, the travelling distance of 50km in and 50km back for permit collection. I want that license this before the end of this month.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
