NB
Nick B

1 reviews | Active since Aug 2015

28 Sept 2024, 11:52

Unparalleled service and understanding

After complaining to the branch manager and getting the runaround, I sent an email to the owner and MARQUES BOSCH contacted me and was immediately understanding and helpful. He offered to get the vehicle fixed alternatively a refund without me even suggesting or asking for it. We Buy Cars collected the car within hours. I sent Marques a list of my expenses up to date on the bakkie to try getting it trustworthy for the trip to Botswana but after letting me down a total of six times, I no longer trust the car and asked for a refund - which was agreed to immediately and without any ifs or buts or conditions. This really restored my view of We Buy Cars and elevated them to a level where I will no doubt recommend and do business with them again. I am also retracting my previous negative reviews about this matter and will erase it if possible. Contacting and speaking to the correct persons in the first place can eliminate so much frustration and heartache. THANKS AGAIN MARQUES BOSCH.

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