1 reviews | Active since Sept 2022
Unhelpful -WillemN,RuanG,StefanS,WynandP-Cindiw,Lizelnal
Midstream Customer care,Cindiw,Lizelnal & Moniques Unhelpful & unprofessional - Stay Away,save yourself money & time.This company is full of unprofessional people from top to bottom, never respond to emails & phone calls, when you go to the branch for assistance they say you are not the only customer they dealing with. The Landrover I bought from them broke down less than 3 months after buying it, I made them aware the day after , it’s not 5 weeks later my issue is still not resolved. They didn’t bother to get back to me till I went to the branch,they declined to cancel the car assuming the car broke down because of oil leak which is not true, it was an engine failure.
I complaint to miosa, they are going to cancel the car however they recusing to pay for storage which I made them aware of on my email & phone calls, they are delaying to process the refund even after they agreed to paying,asked for invoice & advised the towing & storage company to send invoice. They have not paid for anything, have not collected the car, it is still at the storage accumulating even more charges while they are not bothered to refund the services rendered by that company. The owner of this company will not release the car without payment as he already offered the service, and he also wants the car out of his workshop but webuycars is delaying & not even responding to my emails,5 weeks later no one is helping.
I don’t have a car , I am not making an income as a result, and people are sitting in their air conditioned offices not bothered, drinking hot coffee & driving back home to their families & getting a salary month end for what job I don’t know because they are not doing any work. I am sitting here without a car and no income as I used that car to run a small business.
EXTREMELY PATHETIC.
