MB
Mick B
1 reviews | Active since May 2014
15 Jul 2022, 09:10
UNHAPPY CUSTOMER PATHETIC SERVICE
I have an issue with the car I purchased 3 weeks ago, the WeBuyCars sales personal Jean-Pierre Groenewald informed me to lodge a Complaint on the website and that this will be the only way WeBuyCars can assist me.
Thereare two issues with the car; 1st issue is when you pull-off as there's a lag and 2nd issue is when you driving 90 or 100km and you hit brakes the car pulls to the right.
Can someone assist with this please as I have tried and spoken to Jean-Pierre Groenewald with no help, i have contact him and came to the branch 4 times with NO help!!!!!
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Replies (2)MB
Mick B's updateReviewer Update
18 Jul 2022, 17:31I am quite shocked and disappointed by what I have heard and seen with regards to the car which was sold to me.
Firstly @Jean-Pierre put my life in danger by selling me this car without a warning as the brakes sensors are taped with black installation tape ''OMG'' of which you will receive the full diagnostics from Charmaine from Auto Care & Diagnostics Bedfordview and pictures taken.
This is totally unacceptable and I will be bringing this car back on Friday morning and if I need/have to involve my lawyer and The Motor Industry Ombudsman of South Africa I shall do so!!!
This is Pathetic service from webuycars as I could have had an accident and killed someone or died myself!!!!!
MB
Mick B's update18 Jul 2022, 17:31
Reviewer Update
I am quite shocked and disappointed by what I have heard and seen with regards to the car which was sold to me.
Firstly @Jean-Pierre put my life in danger by selling me this car without a warning as the brakes sensors are taped with black installation tape ''OMG'' of which you will receive the full diagnostics from Charmaine from Auto Care & Diagnostics Bedfordview and pictures taken.
This is totally unacceptable and I will be bringing this car back on Friday morning and if I need/have to involve my lawyer and The Motor Industry Ombudsman of South Africa I shall do so!!!
This is Pathetic service from webuycars as I could have had an accident and killed someone or died myself!!!!!
MB
Mick B's updateReviewer Update
06 Oct 2022, 13:41Dishonest, unprofessional and disgusting service. Quick to take your money
I HAVE BEEN DEALING WITH MELISSA LOUBSER AND SHE NOW DOESNT RESPOND TO MY EMAILS OR CALLS.
I HAVE RETUNED THE CAR TO ONE OF YOUR BRANCHES AND AM STILL YET TO RECEIVE MY CLAIM.
I AM NOW FORCED TO INVOLVE MY LAWYERS AS AM NOT GETTING ANY LUCK!!!!!!!!!!!!!!!!!!!
I HAVE BEEN DEALING WITH MELISSA LOUBSER AND SHE NOW DOESNT RESPOND TO MY EMAILS OR CALLS.
I HAVE RETUNED THE CAR TO ONE OF YOUR BRANCHES AND AM STILL YET TO RECEIVE MY CLAIM.
I AM NOW FORCED TO INVOLVE MY LAWYERS AS AM NOT GETTING ANY LUCK!!!!!!!!!!!!!!!!!!!
MB
Mick B's update06 Oct 2022, 13:41
Reviewer Update
Dishonest, unprofessional and disgusting service. Quick to take your money
I HAVE BEEN DEALING WITH MELISSA LOUBSER AND SHE NOW DOESNT RESPOND TO MY EMAILS OR CALLS.
I HAVE RETUNED THE CAR TO ONE OF YOUR BRANCHES AND AM STILL YET TO RECEIVE MY CLAIM.
I AM NOW FORCED TO INVOLVE MY LAWYERS AS AM NOT GETTING ANY LUCK!!!!!!!!!!!!!!!!!!!
I HAVE BEEN DEALING WITH MELISSA LOUBSER AND SHE NOW DOESNT RESPOND TO MY EMAILS OR CALLS.
I HAVE RETUNED THE CAR TO ONE OF YOUR BRANCHES AND AM STILL YET TO RECEIVE MY CLAIM.
I AM NOW FORCED TO INVOLVE MY LAWYERS AS AM NOT GETTING ANY LUCK!!!!!!!!!!!!!!!!!!!