Unhappy customer

Hi Alroy, I hope you are well. I am writing to formally express my dissatisfaction with the service I have received from your branch following the purchase of a vehicle three weeks ago. Since taking ownership of the car, I have experienced ongoing issues. Most recently, I brought the vehicle in this past Saturday to address a rattle underneath. After collecting the vehicle, I discovered an oil leak, which I then had to resolve myself. I am now facing another issue that requires replacing the fuel pressure regulator. When I contacted the salesperson, I was informed that I have a six-month consumer protection plan covering the engine and gearbox. However, despite this, I have received little to no after-sales support. I am currently left handling significant mechanical work on my own, including stripping parts of the engine, without any meaningful assistance from your team. This experience has been extremely disappointing. The lack of support and the overall nonchalant approach to my concerns is not what I expected from your company. While I am not seeking anything in return at this stage, I feel it is important that you are aware of the level of dissatisfaction I have experienced. Based on this experience, I would not recommend your services and will be sharing my honest feedback accordingly.