MM
Mpho M
1 reviews | Active since Jun 2019
18 Jun 2019, 13:19
Unhappy client
I bought a car cash at webuycars little did i know the car will give me problems in less than a month of buying it.It just stopped in the middle of the road and wouldnt start i had to be towed back to my place. I logged a complaint at webuycars but was told it has nothing to do with them i must fix the car myself as i test driven it before and decided to buy it. Am very disappointed and unhappy as a customer with the response i got from them. Im now stuck with a car that i drove for 2/3 weeks.
Helpful (0)
Replies (5)0
Replies (5)
Webuycars.co.za's replyOfficial
18 Jun 2019, 14:55Good afternoon Mpho,
Did you buy this vehicle cash or on finance? Did you perhaps speak to one of our sales managers?
Kind Regards
Did you buy this vehicle cash or on finance? Did you perhaps speak to one of our sales managers?
Kind Regards
Webuycars.co.za's reply18 Jun 2019, 14:55
Official
Good afternoon Mpho,
Did you buy this vehicle cash or on finance? Did you perhaps speak to one of our sales managers?
Kind Regards
Did you buy this vehicle cash or on finance? Did you perhaps speak to one of our sales managers?
Kind Regards
MM
Mpho M's updateReviewer Update
18 Jun 2019, 15:02I bought it for cash and was called back by a sales manager who told me unfortunately they can not repair i must fix it myself.
MM
Mpho M's update18 Jun 2019, 15:02
Reviewer Update
I bought it for cash and was called back by a sales manager who told me unfortunately they can not repair i must fix it myself.
Webuycars.co.za's replyOfficial
19 Jun 2019, 08:33Hi Mpho,
I have done some investigation and asked for copies of your contract and documents that were signed by you. We presented and informed you of all our of our terms and conditions beforehand. The vehicle was sold to you without any guarantees or warranties.
I am sorry but we will not be able to assist you in this regard.
Kind Regards
I have done some investigation and asked for copies of your contract and documents that were signed by you. We presented and informed you of all our of our terms and conditions beforehand. The vehicle was sold to you without any guarantees or warranties.
I am sorry but we will not be able to assist you in this regard.
Kind Regards
Webuycars.co.za's reply19 Jun 2019, 08:33
Official
Hi Mpho,
I have done some investigation and asked for copies of your contract and documents that were signed by you. We presented and informed you of all our of our terms and conditions beforehand. The vehicle was sold to you without any guarantees or warranties.
I am sorry but we will not be able to assist you in this regard.
Kind Regards
I have done some investigation and asked for copies of your contract and documents that were signed by you. We presented and informed you of all our of our terms and conditions beforehand. The vehicle was sold to you without any guarantees or warranties.
I am sorry but we will not be able to assist you in this regard.
Kind Regards
MM
Mpho M's updateReviewer Update
19 Jun 2019, 09:30Thanks for your response. This was a lesson not only to me but also for other people to be careful as they could be spending money on cars that are faulty. And some of this faults one can not see on the spot until the car hits the road. It was a mistake ill never repeat again. As the manager who called me said"Thats why our cars are cheap" There's a reason why they are cheap.
Thank you
Thank you
MM
Mpho M's update19 Jun 2019, 09:30
Reviewer Update
Thanks for your response. This was a lesson not only to me but also for other people to be careful as they could be spending money on cars that are faulty. And some of this faults one can not see on the spot until the car hits the road. It was a mistake ill never repeat again. As the manager who called me said"Thats why our cars are cheap" There's a reason why they are cheap.
Thank you
Thank you
Webuycars.co.za's replyOfficial
19 Jun 2019, 09:57Mpho
It is the public who insists that they also want to be included in the privilege to buy where the dealers buy.
That is why we have opened up our services to the public as well, to the dismay of our dealers.
And that is why it is important to take terms and conditions on a contract seriously.
We are continually working on ways to improve our service to the public and to our dealers, to the mittigate risk and to prevent disappointment.
We do empathize with your situation.
Dirk
It is the public who insists that they also want to be included in the privilege to buy where the dealers buy.
That is why we have opened up our services to the public as well, to the dismay of our dealers.
And that is why it is important to take terms and conditions on a contract seriously.
We are continually working on ways to improve our service to the public and to our dealers, to the mittigate risk and to prevent disappointment.
We do empathize with your situation.
Dirk
Webuycars.co.za's reply19 Jun 2019, 09:57
Official
Mpho
It is the public who insists that they also want to be included in the privilege to buy where the dealers buy.
That is why we have opened up our services to the public as well, to the dismay of our dealers.
And that is why it is important to take terms and conditions on a contract seriously.
We are continually working on ways to improve our service to the public and to our dealers, to the mittigate risk and to prevent disappointment.
We do empathize with your situation.
Dirk
It is the public who insists that they also want to be included in the privilege to buy where the dealers buy.
That is why we have opened up our services to the public as well, to the dismay of our dealers.
And that is why it is important to take terms and conditions on a contract seriously.
We are continually working on ways to improve our service to the public and to our dealers, to the mittigate risk and to prevent disappointment.
We do empathize with your situation.
Dirk